Get your staff started on their UX training and reap the benefits of creating awesome products, better customer service and increased customer spending
Business value : Training your staff to be UX competent is a more cost-effective ways of ensuring usable products, as compared to calling external consultants
Create a suite of page templates and screen components such as form fields, controls and buttons
Business value : For other projects, the same page templates and screen components can be reused to reduce design turnaround time, while ensuring consistency across whole organization
The new design and its benefits are shared with the end-users through multiple activities, ranging from email newsletters, training sessions and roadshows
Business value : Change management generates excitement and buy-in for new products and features. Over time, it will drive product adoption and engagement
With more than 30 e-Services under her care, the Ministry of Manpower (MOM), Singapore could not afford to design in a piecemeal way. In order to ensure consistency in user experience across her suite of e-Services, MOM needs a set of user interface standards for desktop, mobile and Intranet platforms.
We were happy that MOM had chosen us to be the partner to develop this set of standards.