What people say about who they are, what they do, and where they go
Business value : Online survey represent a quick and cost-effective way to learn who your site visitors really are, and what types of content they expect from your site at a very high level
A group face-to-face interview process where people share what they do, how they perform a task or where they go
Business value : You will gain in-depth understanding over who your product visitors really are, and what types of content they expect from your site. This step also helps to validate the technical requirements from your analysts
Insights and feedback from research activities are channeled and synthesized into actual site menu, UIs (user interfaces) and screen flows.
Business value : Design is when actual pixels are dropped onto screen canvas and across different pages to create the actual product and to render the user journey which will meet both business goals and user needs
The design is translated by our engineers into both desktop and mobile responsive codes. Our codes can be easily integrated with your back-end
Business value : Full HTML codes can reduce your development time by up to 20%, while ensuring the User Interface looks and behaves as intended
Participants perform representative tasks on fully-functioning sites or prototypes. Any observation and difficulties they exhibit during the process are recording
Business value : Feedback from user testing gives great insight into what works or does not work for your customers. Usability test gives measurable data to the effects of the proposed design
Create a suite of page templates and screen components such as form fields, controls and buttons
Business value : For other projects, the same page templates and screen components can be reused to reduce design turnaround time, while ensuring consistency across whole organization
The ministry entrusted us to craft a new Intranet which will improve site visitorship and engagement. At the same time, it should fly with knowledge tools such as file retrieval and knowledge sharing.