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Field Inspection Tablet App

A tablet app to be used by MOM (Ministry of Manpower) field inspectors to carry out safety and health inspection on-site. The app facilitates access to information about the companies and sites. It allows officers to submit completed inspection remotely.

  • ClientOpen or Close

    Ministry of Manpower, Singapore

  • Customer's ProblemOpen or Close
    • On-site tasks involve heavy switching between photo-taking, note-taking, and interviewing
    • Officers have diverse preferred ways of completing on-site tasks
    • Officers have intrinsic bias against touch screen input process
    • Demographic range of officers is quite wide
  • Our SolutionOpen or Close
    • Ethnographic user research
    • Work modeling
    • Mobile prototyping
    • Mobile usability testing
  • The OutcomeOpen or Close
    • Usability testing shows most functions can be accessed within 3 clicks. In addition, photos and notes from inspection can be attached to a particular case with ease. Some new features are also added as a result of the user research, making the app markedly more useful on-site.

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