Trade Insurance Portal Institutionalization
This portal is primarily used by large commodity trading companies and related insurance partners to process their trade insurance during shipment. There are many long and complex forms in the portal. At the same time, much UI inconsistencies exist as the portal grew organically and things get added.
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ClientOpen or Close
Jardine Lloyd Thomson
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Customer's ProblemOpen or Close
- Long and complex forms
- Lack of UI personalization
- UI inconsistencies in current and future planned pages
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Our SolutionOpen or Close
- Contextual Inquiry
- UX Design
- Visual Design
- Design Pattern Library
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The OutcomeOpen or Close
- A design pattern library is created to ensure consistency site-wide
- Complex forms are simplified
- Personalization is added to the Dashboard and across different forms, which results in greater productivity and reduced errors