Command Control UX Design

The project has two parts:

The first is a mobile app for government officers to conduct field inspections, and in real-time retrieve and sync data with HQ while on the move.

The other piece of the design creates a user interface for the HQ Command & Control officers who are directing and monitoring the progress and status of these inspections.

ClientOpen or Close

Ministry of Manpower, Singapore
Customer's ProblemOpen or Close
- Multiple contextual needs arising from the physical environment and culture e.g. C2 room, officers' discomfort with writing on tablet
- Integrating the tablet features and external equipment e.g. mobile scanner into user interface
- Displaying voluminous information on a mobile screen
Our SolutionOpen or Close
- Contextual Inquiry
- Work Modelling
- Mobile Axure Prototyping
- Mobile Usability Testing
- Visual Design
The OutcomeOpen or Close
- Faster inspection turnaround time
- Improved communication between HQ and officers, and between ground officers
- Quick and effective decision-making by Commanding Officers