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Command Control UX Design

The project has two parts:

The first is a mobile app for government officers to conduct field inspections, and in real-time retrieve and sync data with HQ while on the move.

The other piece of the design creates a user interface for the HQ Command & Control officers who are directing and monitoring the progress and status of these inspections.

  • ClientOpen or Close

    Ministry of Manpower, Singapore

  • Customer's ProblemOpen or Close
    • Multiple contextual needs arising from the physical environment and culture e.g. C2 room, officers' discomfort with writing on tablet
    • Integrating the tablet features and external equipment e.g. mobile scanner into user interface
    • Displaying voluminous information on a mobile screen
  • Our SolutionOpen or Close
    • Contextual Inquiry
    • Work Modelling
    • Mobile Axure Prototyping
    • Mobile Usability Testing
    • Visual Design
  • The OutcomeOpen or Close
    • Faster inspection turnaround time
    • Improved communication between HQ and officers, and between ground officers
    • Quick and effective decision-making by Commanding Officers

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