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Mindef ESENS Portal UX Design

The Mindef ESENS (Employer Support for Employee NS Matters) Portal is meant for employers to find information with regards to their employees' national service matters. For the uninitiated, Singaporean male citizens below 40 have to serve up to 4 weeks of military training annually.

  • ClientOpen or Close

    Ministry of Defence, Singapore

  • Customer's ProblemOpen or Close
    • Negative perception of employers towards National Service disruptions
    • Need to organize voluminous information for quick efficient search
    • Presenting information in an engaging manner
  • Our SolutionOpen or Close
    • Focus Group
    • UX Design
    • Visual Design
    • Usability Testing
  • The OutcomeOpen or Close
    • User-friendly navigation for fast information consumption
    • Information is presented in an engaging mix of text and multimedia
    • Experience is continued offline through downloadable content packages

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